Thursday, September 08, 2005

Sloppy Sloppy Amazon!!!





The American Online Retail Darling has got a long way before it's viewed by worldwide consumers the same way as it's american counterpart.
(This page is shown to the customer while choosing an International Shipping Option, WHILE placing the order.)

Check the image above and compare it with the shipping estimates on this page.
(This is their International Shipping Options, Pricing and Delivery Estimates Page)

Ask Amazon about it and the answer is sloppy customer service, with standard canned responses without an answer and a lot of junk amazon links!

Sending them feedback doesn't seem to work as well!

Amazon: Get your act together soon, or else you'll lose out to the local players, who offer much better service, it's only a matter of time before they broaden their range of offering. You've got such intelligent systems, that you can let the consumer know the delivery estimate before completing the order, so the consumer can make the choice, based on that!

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